Find answers to your questions and get the support you need
Learn the basics of using ColdFly and set up your first email campaign
Manage your profile, billing, and account preferences
Create, send, and track your email marketing campaigns
Understand your email performance and engagement metrics
Fix common issues and technical problems
Manage your subscription, payments, and invoices
Creating your first email campaign is easy! Simply log in to your ColdFly dashboard, enter emails, choose your template, add your content, select your recipients, and hit send. Our step-by-step wizard will guide you through the entire process.
We offer flexible pricing plans to suit businesses of all sizes. Our plans start from ₹686.50 for small businesses and scale up based on your subscriber count and feature requirements. Visit our pricing page for detailed information.
You can easily import your contacts by uploading a Sheet link, connecting your existing email service, or manually adding contacts one by one. We support imports from most popular email platforms and CRM systems.
Yes! We offer 100 mails free trial with full access to some features. You can send up to 100 emails during your trial period. No credit card required to get started.
Our analytics dashboard provides comprehensive insights including sent rates, pending rates. You can view real-time statistics and generate detailed reports for your campaigns.
Absolutely! We provide email templates support with dozens of professional templates. You can customize colors, fonts, images, and layout to match your brand. You can also code your own HTML templates if needed.
We provide 24/7 customer support through email, live chat, and phone. Our support team is knowledgeable and ready to help you with any questions or technical issues you may encounter.
Yes, we take data security very seriously. All data is encrypted in transit and at rest. We comply with GDPR and other privacy regulations. Your subscriber data is never shared with third parties.